brand
title
year
usage
discipline
collaborators
title
year
usage
discipline
collaborators
first republic bank (sponsored project)
future of banking
2019
commercial
spatial experience design
jez sun / weimiao fan
future of banking
2019
commercial
spatial experience design
jez sun / weimiao fan
‘chore’ to ‘cherish’
in an era where people prefer to have things done online, what are the new possibilities that physical branches bear?
the team created a banking experience that transfers ‘chores’ to ‘cherish’- delightful physical encounters and services. we fuse the idea of a ‘third place’ in physical branches to strengthen the community of both customers and customers-to-be. Digital engagement would take care of chore-like banking (transaction & deposit) while physical branches help more with services that require more trust(wealth management, loan, problem-solving).